1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Contact us for customer support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include your name, email address, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage
  • Improve our website functionality
  • Provide personalized content

You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of marketing communications
  • Data portability

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@terracottanoon.com